We offer application maintenance services to our customers to take the operational burden off your key IT staff and give them the freedom to innovate and drive service excellence. With strong expertise in application maintenance life cycle, our customer centric service engineers speed problem resolution and minimize business disruptions via a customer friendly onsite/offshore delivery model.
We adopt a consultative approach to offer the following services across wide range of industries and technologies:
• Technical Support
• Application Bug Fixing
• Application Performance and Tuning
• Application Features Enhancements
• Value Added Services
• Application Backup and Restore Services
We offer Service Level Agreement (SLA) based support model coupled with structured methodologies for transition and service delivery. Our services will provide many benefits to you such as:
• Improved application reliability, availability and performance
• Quick response to changing requirements and priorities
• Structured documentation and training
• Overall reduced maintenance cost
• Improved end-user satisfaction and software quality
We offer a cost-effective and flexible extension to your technical team to allow you to increase your application performance through customized and personalized service.